Customer Support

About Client Portal

TVH is now extending its range of value added services online. The TVH Client Portal improves our communication process by providing our valued clients with real-time access to all information relating to thier account and dealings with TVH.

It is an effective tool that permits TVH's clients to review and download quotes, access job completion reports, upload purchase orders and gain access to live service calendars showing works scheduled. 

TVH's Client Portal provides customer access to current information on thier account 24 hours a day, 7 days a week.

Getting connected

Select the Login icon at the top right corner of the website home page. To keep your information safe, a username and password is required which can be provided upon request by local TVH staff.

Features of the TVH Client Portal

 

 Client _Portal _Features

 Related Files

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TVH Client Portal - Info flyer

 

Other Valued Downloads

 

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Hidden HVAC hazards: What's lurking inside?

Occupational hazard exposure to unsuspecting contractors is very common. The problem is, many who've been exposed to toxic or carcinogenic hazards usually have no idea what they've been exposed to.

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Hotel Room FCU Cleanliness

To provide a better understanding to those responsible for the maintenance of hotel guest room air-conditioning as to how they can either avoid or deal with the cleanliness challenges with these systems.

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HVAC Hygiene - A Better Understanding

This article has been written to assist those responsible for the maintenance and operation of Heating Ventilation & Air Conditioning Systems (HVAC) better understand of the importance and need for Ventilation Hygiene. Due to the internal conditions of a buildings ventilation systems usually being "out of sight, out of mind", much of the "Air Duct Cleaning" undertaken in our Facilities is done as a reactive measure to either complaints, contamination fallout or airflow restrictions. There are many issues that may arise from contamination build up in a building's Heating, Ventilation and Air Conditioning Systems. This article endeavours to highlight some of these issues, address possible ramifications of unhygienic HVAC systems and explain how those responsible may take a proactive approach to HVAC system Hygiene.

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Microbial Contamination In HVAC Systems

The article "Microbial Contamination in HVAC Systems" has been written to inform people as to some of the critical issues that mould in built environments present. The occurrence of Microbial Contamination in HVAC Systems is common and is caused by many contributing factors.

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Remediate or Replace

Over recent years there has been a growing awareness of the costly effects of microbial growth in the indoor environment and also the health effects of some of these common toxic moulds. Unfortunately there has been little discussion regarding the solution to dealing with existing mould or furthermore how to prevent re-occurrence. There is little knowledge in Australia as to what can be successfully re-mediated so in most cases, mould contaminated surfaces or components of HVAC systems are usually removed and replaced at a great expense to the property owner or insurer. The purpose of this article is to enlighten Facility Managers and those who maintain Air Handling Systems as to the possibility to successfully re-mediate mould contaminated Air Handling Systems